Richard, this app is Rubbish

You spend a lifetime building a brand that is meant to represent cool, personable, approachable and easy-to-use services. And it takes one dumb move, like this app, to place a nasty stain on all that good work. This app may have been the fastest, cheapest and most efficient way to disappoint a wide variety of customers across the board. This app is so shamefully bad, that you may actually get away by saying it was an "unsanctioned fake".

Lounge Lover about Virgin Atlantic